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Ted Perkins

Your Next Client May Find You Through an Agent

Article

Agents will change how companies find and compare service providers. For high-stakes work, trusted networks will still help buyers decide whom to believe, and whether they are buying the right work in the first place.

The Heatmap has Gone Cold

Article

Geospatial analysis gives you a heatmap. You squint at it and confirm a decision you already made. The data to build real conviction now exists: satellite imagery, local sentiment, search behavior, construction activity. The gap is that nobody is stitching it together yet.

Artisanal Software Is Going to Be a Thing

Article

There is a 1975 Soviet film called "The Irony of Fate" in which a man gets drunk in Moscow, falls asleep on a plane, and wakes up in Leningrad. He takes a taxi to his address. The building

Your Pricing Study Can't See What You Think It Can

Article

Pricing is the single most powerful lever on your top line. It's also the one where the gap between perceived rigor and actual precision is widest. Most pricing studies can't detect the differences companies are betting

Bring Back the Change Consultant

Article

The 1990s change management industry collapsed under its own vagueness, then got eaten by the cost-cutters. Now agentic AI is forcing the hardest organizational question in a generation, and neither playbook works. The answer is uncomfortably simple: tell your people the truth.

AI Is Already Your Customer's Second Opinion

Article

76% of consumers have already used AI to research a financial product. But the disruption is landing unevenly across categories, and there's a massive gap between research and transaction. New survey data on where AI sits in the channel mix and what financial services companies should do about it.